{"id":12316,"date":"2016-01-09T12:41:03","date_gmt":"2016-01-09T11:41:03","guid":{"rendered":"http:\/\/www.vincenwoo.com\/vincenwoo\/site_wacom_et_mapomme\/?p=12316"},"modified":"2016-01-09T12:41:03","modified_gmt":"2016-01-09T11:41:03","slug":"probleme-de-telechargement-du-logiciel-des-intuos","status":"publish","type":"post","link":"https:\/\/www.vincenwoo.com\/vincenwoo\/site_wacom_et_mapomme\/probleme-de-telechargement-du-logiciel-des-intuos\/","title":{"rendered":"Probl\u00e8me de t\u00e9l\u00e9chargement du logiciel des Intuos"},"content":{"rendered":"

Nous avons constat\u00e9 plein de commentaires<\/a> sur des difficult\u00e9s de t\u00e9l\u00e9chargement des logiciels associ\u00e9s, du type \u00ab\u00a0error, time out,..<\/em>\u00ab\u00a0. \u00c0 l’achat surtout des Intuos, les logiciels comme ArtRage, mais surtout\u00a0Clip Studio Paint Pro et Anime Studio\u00ae Debut10 fournis avec le mod\u00e8le Intuos Comic.<\/p>\n

Nous avons \u00e9crit \u00e0 M.Wacom pour \u00e9lucider ce gros probl\u00e8me, m\u00eame si on devinait d\u00e9j\u00e0 l’explication. Saturation du serveur. Wacom n’a pas de serveur \u00e0 la Apple ou Microsoft et certainement \u00a0Wacom n’\u00e9tait plus habitu\u00e9 \u00e0 avoir autant\u00a0de connections en m\u00eame temps pour t\u00e9l\u00e9charger des softs. Un 25 d\u00e9cembre.<\/p>\n

M.Wacom et Mme Wacom ont\u00a0r\u00e9pondu. On vous fait la traduction en fran\u00e7ais. Il y a eu\u00a0beaucoup de\u00a0requ\u00eates\u00a0sur le serveur, pas seulement pour le t\u00e9lechargement des softs mais aussi sur le Wacom eStore, ce qui fait que plein de gens n’ont pas pu t\u00e9l\u00e9charger leur softs, mais aussi acheter rapidement leur produit et cela pendant toutes la p\u00e9riode de No\u00ebl. Un gros d\u00e9lais de r\u00e9ponse s’est donc install\u00e9. Preuve que les\u00a0produits Wacom ont \u00e9t\u00e9 beaucoup sollicit\u00e9s et que le\u00a0store de Wacom n’\u00e9tait pas pr\u00eat pour \u00e7a. C’est comme tout, on ne sait pas s’il y a eu un gros manque \u00e0 gagner pour Wacom sur le coup car on n’a que des infos sur des retards et des d\u00e9lais. Mais ce qui nous int\u00e9resse, ce sont nos petits fran\u00e7ais qui n’ont pas pu t\u00e9l\u00e9charger leur soft.
\nSi c’est toujours les cas, \u00e9crivez des commentaires sur ce billet.
\nLogiquement quand il y a un probl\u00e8me avec Wacom, soit vous envoyez un mail \u00e0 support@wacom.eu<\/a>\u00a0(on vous donne un n\u00b0 de dossier) apr\u00e8s, soit vous appelez au 01 7020 0070<\/strong>.<\/p>\n

Sinon comme il s’agit d’une situation exceptionnelle, on vous donne l’adresse mail pour parler de tous vos probl\u00e8mes non r\u00e9solus<\/strong> lors\u00a0de cette\u00a0p\u00e9riode de No\u00ebl comme \u00ab\u00a0le t\u00e9l\u00e9chargement du soft pas encore obtenu\u00a0\u00bb mais aussi \u00ab\u00a0j’ai indiqu\u00e9 la mauvaise\u00a0tablette en enregistrant mon produit et donc je n’ai toujours pas le bon soft\u00a0\u00bb. Ce mail est\u00a0techservices@wacom.eu<\/a><\/strong>. Si vous avez toujours<\/strong> des probl\u00e8mes, \u00e9crivez \u00e0 ce mail et pas \u00e0 l’autre ci-dessus. \u00c9crivez en fran\u00e7ais et baragouinez en anglais avec l’aide de Google Traduction, \u00e7a devrait suffire pour faire comprendre.<\/p>\n

En attendant votre softs, t\u00e9l\u00e9chargez ces softs gratuits qui fonctionnent avec votre tablette pour Mac et\/ou PC : SketchBook Pro (+ inscription pour avoir plein de fonctions), FireAlpaca, Rita, Krita, MyPaint. Il y en a plein si vous cherchez bien. Vous avez des d\u00e9mos sans enregistrement comme ArtRage.<\/p>\n","protected":false},"excerpt":{"rendered":"

Nous avons constat\u00e9 plein de commentaires sur des difficult\u00e9s de t\u00e9l\u00e9chargement des logiciels associ\u00e9s, du type \u00ab\u00a0error, time out,..\u00ab\u00a0. \u00c0<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[9,4,3],"tags":[510,509],"class_list":["post-12316","post","type-post","status-publish","format-standard","hentry","category-intuos","category-wacom","category-wacometmapomme","tag-logiciels","tag-telechargement"],"yoast_head":"\nProbl\u00e8me de t\u00e9l\u00e9chargement du logiciel des Intuos - WacometmaPomme<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vincenwoo.com\/vincenwoo\/site_wacom_et_mapomme\/probleme-de-telechargement-du-logiciel-des-intuos\/\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Vincenwoo\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/\"},\"author\":{\"name\":\"Vincenwoo\",\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/#\\\/schema\\\/person\\\/5b214d0040686a387985b9f290a2ce25\"},\"headline\":\"Probl\u00e8me de t\u00e9l\u00e9chargement du logiciel des Intuos\",\"datePublished\":\"2016-01-09T11:41:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/\"},\"wordCount\":480,\"commentCount\":2,\"publisher\":{\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/#\\\/schema\\\/person\\\/5b214d0040686a387985b9f290a2ce25\"},\"keywords\":[\"logiciels\",\"telechargement\"],\"articleSection\":[\"Intuos\",\"Wacom\",\"Wacometmapomme\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/\",\"url\":\"https:\\\/\\\/www.vincenwoo.com\\\/vincenwoo\\\/site_wacom_et_mapomme\\\/probleme-de-telechargement-du-logiciel-des-intuos\\\/\",\"name\":\"Probl\u00e8me de t\u00e9l\u00e9chargement du logiciel des Intuos - 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